Returns-Portal
💡 Important note on returning multiple parcels If you wish to return several items (e.g. suitcases) that were sent in separate parcels, please note:
Our returns software is limited to one return label per request.
➡️ Please submit a separate return request via our portal for each individual parcel you are returning.
Example: If you are returning 3 suitcases, please submit 3 separate requests to receive 3 separate labels.
Translated with DeepL.com (free version)
Note: It must be the same email address
which was used for the order. If you are unsure, then see to which address the order confirmation email was sent.
